Canada uses American plugs. An adapter is required for most electrical appliances sold abroad

Voltage: 110 to 120 volts

Frequency: 60 Hz

Electronic Travel Authorization: ETA
Most travellers require a visa or Electronic Travel Authority (ETA) to travel to Canada by air or through a Canadian airport.

Before you apply, check first if you need a visa: http://www.cic.gc.ca/francais/visiter/visas.asp?_ga=2.220260824.1787364093.1519663928-899215189.1518467160

To apply for an AVE: https://www.canada.ca/fr/immigration-refugies-citoyennete/services/visiter-canada/ave.html?utm_source=slash-eta_ave&utm_medium=short-url-fr&utm_campaign=eta

Health: No vaccinations are required.

"There is no such thing as bad weather, there is only bad clothing"

December to March: Bring cold weather gear: warm winter boots, "ski suit" style pants, warm winter coat with hood, hat, lined and waterproof gloves, scarf or neck warmer. You should also bring a balaclava if snowmobiling is part of your program.

April/May & October/November: Bring warm clothes and woollens in addition to a waterproof coat, comfortable walking shoes. A hat, scarf and gloves are required for trips to northern regions.

June - July - August : In summer, it can be very hot and humid in some Canadian cities. We therefore advise you to bring light & comfortable clothes, which breathe well, with a woollen coat for the evenings, mornings as well as for the boat trips. Hats, sunglasses, sunscreen and insect repellent are also essential for a comfortable stay. Please note that most restaurants and hotels have air conditioning at all times during the summer.

Mid-September to mid-October: "Indian Summer" is the peak tourist season. Canada generally experiences beautiful, sunny and warm days during this period, however it is advisable to bring warm clothing for the mornings and evenings which can be cooler.

Unlike many countries, service and taxes are not included in the price. Whether you are in a restaurant or a store, taxes will be added when you pay your bill.

In Canada, there are two taxes: the federal GST (goods and services tax) which is 5% and the provincial tax which varies from 0 to 10% from one province to another.

Also, the tip or service is not included in the price. It is customary to leave between 15 and 18% of your bill to the waiter who took care of you. In other words, employees who work in the restaurant industry are paid less than minimum wage, because it is considered that part of their salary will be supplemented by the tips left by customers. Of course, the tip is at the discretion of the customer, depending on the quality of the service received.

Here are some other situations where it is recommended to leave a tip:

In a bar/café:It is customary to leave $1 per drink. If the order is large, leave 15% of the amount.

Taxi driver: It is customary to leave 10% of the fare. Add $1 per suitcase if the driver handles them. Taxi drivers are generally honest in Canada, but it is always advisable to ask beforehand approximately how much the fare will be. The meter should be running unless it is a flat rate like a downtown airport connection. For example: from the Montreal airport to downtown Montreal, you will be asked for a flat fee of $40. You will leave a tip of between $5 and $10 depending on the number of bags and your satisfaction.

Tour Guide:If you are doing a city tour, day trip or guided activity, for example, it is customary to leave $4 to $6 per person for the guide. Again, this depends mostly on your satisfaction with the service. If you are very satisfied, you can leave more.

Bus driver: When touring Canada by coach, it is also customary to leave about $3 per person per day for the driver. Again, this depends on how satisfied you are with the service, if you are very satisfied, you can leave more.

The baggage handler at the hotel: In general, leave $1 per suitcase, more if your suitcase is large.

The maid in hotels: Some hotels take care to leave an envelope on the nightstand or desk for this purpose. If it is not put in the envelope, the maid will not take it. It is generally customary to leave $1 per person per night.

The vast majority of shops are open from 9 a.m. to 5 p.m. Monday to Saturday and from 10 a.m. to 5 p.m. on Sunday. In large cities, supermarkets and shopping centres may open as early as 8 a.m. and close at 9 p.m.

However, many stores, especially in the regions, are not open on Sundays and opening hours are generally very limited.

List of public holidays 2018 in Canada:

• New Year's Day - January 1
• Financial Institutions - January 2 (Quebec only)
• Family Day - February 12 (British Columbia only)
• Island Fest - February 19 (Prince Edward Island)
• Heritage Day - February 19 (Nova Scotia only)
• Family Day - February 19 (Alberta, New Brunswick, Ontario and Saskatchewan only)
• Louis Riel Day - February 19 (Manitoba only)
• Heritage Day - February 23 (Yukon only)
• Good Friday - March 30
• Easter Monday - April 2
• Victoria Day (National Patriots Day in Quebec) - May 21
• National Aboriginal Day - June 21 (Northwest Territories and Yukon only)
• Quebec National Holiday - June 24 (Quebec only)
• Discovery Day - June 25 (Newfoundland and Labrador only)
• Canada Day - July 1
• Nunavut Day - July 9 (Nunavut only)
• Battle of the Boyne - July 9 (Newfoundland and Labrador only)
• Holiday - August 6 (all except Quebec and Yukon)
• Discovery Day - August 20 (Yukon only)
• Labour Day - September 3
• Thanksgiving - October 8
• Remembrance Day - November 11
• Christmas - December 25
• Boxing Day - December 26

Canadian Specialist Program ( CSP) offered by the Canadian Tourism Commission (remember to select your country of origin before you begin)

We have organized this program according to traditional tourism regions. You can sell products in one province for clients who want to get to know a particular region, offer a longer trip in two or three provinces, or suggest itineraries that cover all of Canada for your clients who have the time. After all, Canada is the second largest country in the world.

Focusing on tourism regions will allow you to identify which airports of entry into Canada your clients will be able to use to get to the Canadian experiences of their choice. The program consists of the following modules:

Canada at a Glance

• British Columbia and Alberta
• Manitoba and Saskatchewan
• Ontario and Quebec
• Atlantic Canada
• Canada's North
• Aboriginal experiences
• Winter experiences