5 Good reasons to book your trip online

Your client has missed his flight or connection. He arrives at his destination eight hours late. Of course, when he arrives, his driver is no longer there, or his car rental has been cancelled and he has to pay extra for another vehicle. You will then have the great pleasure of receiving a call from him in the middle of the night, unhappy to be left alone.

After hours of Internet research, you book a host of activities for your VIP clients on the .COMs of the world. You've saved a few dollars and your client congratulates you despite the few restrictions: tickets are not valid on Saturday or Sunday or between 10 a.m. and 4 p.m. But you still find a time slot, because the savings are still interesting.

It's 9am sharp, tickets in hand, your clients are finally ready to take the majestic two-hour cruise that sounded like an unforgettable experience according to the well known .COM. They'll probably have to wait 30 minutes to be greeted, as 4 coaches of 50 people arrived at 8:50 a.m., and another 100 individual passengers show up with the same tickets. Remember the great deal on .COM?

An experience your customers will never forget!

Why go through a receptive, when you can book directly this small hotel that looks very nice on the Internet? The comments on TripAdvisor are good and on top of that, you get 10% commission! You book and specify that the guests will arrive around 4 pm. Once they arrive in this charming village, your clients decide to explore the area and go see this great festival that everyone is talking about... After all, they are on vacation and they are there to enjoy it! But what no one had mentioned to them is that this hostel closes at 9pm and you need a key to get in, which is given to you at check-in. Check-in was not done at 4pm as planned. You will certainly be told "Dear guest, we are sorry for the inconvenience, but it is well stated on our website... blah blah blah... Please come back tomorrow morning. »

The phone may ring again in the middle of the night and it will be up to you to find the solution.

You don't know the destination very well, but you tell yourself that with a little research, you'll be able to create a tour. It's easy to see what competitors are selling on the Internet and pick up a few ideas here and there, but often, in the end, the offer lacks originality, content or common sense, and the disappointed customer usually leaves empty-handed.

Google Maps is an excellent tool for measuring the distance between destinations. At first glance, you'd think it would be feasible to drive from Vancouver to Montreal in a week. Yes, it is possible, if you drive an average of 10 hours a day, stopping for 2 hours to visit a few cities along the way. Your clients will be so exhausted by the end of the week that they won't have the energy to visit Montreal!